This company is absolutely terrible to deal with. I just moved to a new place where there is no need for an alarm. I called in to move/cancel the services and every representative I spoke to was rude and unhelpful. I was bounced around from department to department to cancel/transfer services. In the end, I can't even cancel this contract for services I no longer need without paying the ENTIRE balance of the remaining payments. I highly recommend never signing a contract with this company, there is no room for flexibility, and their customer service is lacking at best. Go somewhere else and get a much better experience.
- Approximate cost of services:
- $40.00
- Company Response
Hello,
AlarmForce is disappointed to hear of your experience. We would like to have an opportunity to make things right. AlarmForce always strives to ensure our customers’ needs are always heard and a proper resolution is offered. Please contact jesi@alarmforce.com with your account information to further review your concerns.
Thank you,
Jesi