I relocated after having this service for year. My new complex already has monitoring services as a part of the lease and they have a specified company who monitors for its tenants so I could not use AlarmForce. I called to cancel services and was told I either need to get the new tenant who I do not know or who may not even exist to take over the contract or pay. This company is money hungry. They DO NOT care about thier customers. Most companies will not charge thier customers for cancellation in circumstances where it is impossible for them to keep services. I would never recommend this company to anyone. Go somewhere else!
- Approximate cost of services:
- $35.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Hi Horecia, We're very sorry to hear of your experience. If you can please email marketing@alarmforce.com with your full name and address we can look into your account and determine how we can resolve these issues. Thanks and have a great day, Matt