I used to have an account with Alarm force at our Saskatoon address and cancelled it a yr ago. We had no issues when we had the account.
My problem is that Alarmforce kept my credit card info on file and now that the tenant is that placed has signed a new contract Alarmforce is billing my credit card for it!! I have called them several times and they deny that that could possibly be happening. They then sent me a copy of my tenants contract with their credit card info, personal info etc on it. Unbelievable!!
I've left 5 messages for the manager to call me but he doesn't have the courage to do so.
Very frustrated and would never recommend you give this company your credit card info as they have no idea on how to handle private information or know the law on how long they can keep it.
- Approximate cost of services:
- $108.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Hi Mike,
From your file we see this situation has been resolved. If we can be of any further assistance please email marketing@alarmforce.com.
Thanks and have a great day, Matt