I have been a good customer for over 7 years with Alarm Force. Moving house, so had to cancel my contract. They charged me over $400 to buy out the rest of their ridiculously long 3 year contract, with no flexibility to reduce the fee on their behalf. Will NEVER use this company again with these archaic rules, and would not recommend them. I note from the other reviews on Homestars that their customer service leaves a lot to be desired. Plenty of other companies to buy from.
- Approximate cost of services:
- $430.00
- Company Response
Hi Jake,
We're sorry to hear about this experience and I would like to look into your account to determine if there is a better resolution. We certainly have appreciated your business over the years and if you email me at marketing@alarmforce.com with your account info I will see what we can do to make this right. Thanks and have a great day,
Matt