UPDATE-emailed below rep from alarmforce , never received a response. Once again poor customer service and a reply here just done to,make it seem like they care.
Since having the Video Security installed I have had many issues with. First off the quality of the cameras is very poor colour is not close to being right, in summer my grass looks like snow...not much good to identify clothing if someone is caught on tape.
The cameras continuously go off line and which defeats the purpose of having them. Almost every time I go out of town they stop working. I have called in many times and the problems continue. When I tried to cancel they wanted to charge me 5 months cancelation fee...despite my system not even working. It seems like I am paying for poor service and service that hasn't lived up to expectations. I have had no issue with the alarm system and said I would keep it. After being told they would charge me to cancel the video cameras I will be canceling my entire system and will not deal with Alarm Force again nor will I ever recommend them. Very poor customer service.
- Approximate cost of services:
- $250.00
- Company Response
Hi Corey,
We're sorry to hear of this experience and would like to investigate the issue and determine a resolution. Please email mdept@alarmforce.com with your full name, address and phone number and we will look into it. Thanks, Matt