AlarmForce

Good evening all, this is just to clear up some facts that would otherwise go unnoticed until you terminate your contract of 36 months with AlarmForce. All is well and dandy with AlarmForce during your contract term, don't get me wrong, they do their job as promised and you will receive the service advertised as long as you have a good and competent police station to dispatch to in case of a break in, since the response services by the police and their response time, is not guaranteed by AlarmForce, which is completely understandable. In my case, let's just say I never ended up paying for the 2 false alarm charges that my neighbourhood police station charged me, since well... there was never anyone who showed up nor was there any incident form filled out by them. But hey! My beef is not with that issue no no no, what I don't particularly appreciate is the poor customer service provided by this company once you announce you will be cancelling the renewal of your contract. Well here ladies and gentlemen, if you were a loyal customer who makes the payments in time or prepays for the service, you may find that in the end you will lose money! Yes, doesn't everyone just have all this money to throw away! They expect you to return the alarm system components prior to the 15th of the last prepaid month.. oh! and here's the kicker, if you were to continue services with them and relocate to another address, well the a technician would come and reinstall the equipement free of charge, but if you cancel, no more customer service, get your technician training in geer and uninstall that bad boy yourself why you may ask? cause that is what is expected from you. Oh and don't forget to send it by courrier. As for the remainder of your contract term, which as a loyal customer you prepaid that last month, guess what... you will not receive any service from them for the remaining 15 days that you prepaid for. Lovely is it not! I mean, was this information given to me in the contract that I have re-read 5 times, did I miss something or are they taking advantage of us honest hard working people who just like to pay for things without anything in return. Let's end this with: Alarm force "protecting the ones you love" and taking advantage of the ones who pay!

Cheers!