Home Depot Installation Services

Formerly Home Depot Installation Services Operated By Peak Installations
Roofing
Calgary AB T2Y 3M9
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Private User
Private User
Private User reviews Regina, SK
0/10

Window installation

Ordered windows through Home Depot and Peak Installations is their installer. When the windows arrived, they were too small. They installed 3 of them by putting 2x6's around the inside of the opening so the windows would fit. When I saw the result, I halted work and told them to order the right size. I believe the installer was good, but he acknowledged that head office balked at ordering new windows. I raised a stink with Home Depot and with Peak. They sent out a 'manager' from Peak to 'look at' the windows. He was supposed to remeasure too, but obviously didn't know how. I had to tell him to take the casing off to measure. Then he ripped chunks out of my wall when doing that because he didn't score between the casing and wall first. I had to tell him to do that and he had to borrow my knife because he didn't have one. He said 2 1/2 inch casing would cover the area around the windows, yet it measured over 3 inches. I have contacted Home Depot about cancelling the whole project strictly because of the terrible service from Peak Installations.

Approximate cost of services:
$10,000.00
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Company Response

Thank you for your feedback. We would love to speak with you to learn more about your experience. Please give us a call at 1.888.337.6877 or email us at customer_care@peakinstallations.com.