Mabe Canada

Called Mabe for service on my G.E. Range. The oven door hinges seemed to have given up. Technician came in, charged for service diagnosis, provided a quote to replace the hinges that was supposed to fix the oven door problem. I accepted and a few days later he returned and replaced the hinges. The oven door would not close properly and heat was escaping from top. Technician said he was only supposed to replace the hinges and he did that. He does not know how to fix the door so that it would close properly. In essence Mabe charged me for a diagnostic service that was not going to fix my problem and then did the replacement which left the oven useless.
Escalated to their consumer relations. They did not refund my money and suggested that I buy a new range of my choice with discount. I picked one and they offered a discount over MSRP which seemed generous at first. Once I started browsing around, I found out you can get the same unit for $10 more and better warranty coverage.
I am stuck with a paid bill, lost time, broken oven door and no venue to escalate further. I contacted them, knowing they would charge more than repair-person at the corner. However, I trusted them to be professional and deliver the service to my satisfaction. It did not happen.
Lesson learned:
DO NOT ORDER SERVICE FROM MABE, DEPSITE THE FACT THAT THEY ARE THE OFFICAL G.E. REPAIR SERVICE PROVIDER.

I purchased Cafe appliances for my kitchen in 2020. Was very happy. @023 i moved to another city, purchased the whole Cafe kitchen appliances again. I was not aware that manufacturing relocated from the US to Mexico. The refrigerator hasn't worked properly from day one, it keeps freezing my food. After several parts replacement (brand new refrigerator) it was replaced with a new one, same model - same problem.
DO NOT BUY cafe products or probably GE product, unless it is made in the USA

Purchased a stackable washer/dryer, the main control board was replaced TWICE in the fist 10 months! The appliance is being used by a single person so it does not get overheated or overloaded. By the 3rd time, the technician told us there is no point in fixing it. Mabe agreed to replace it but it took over a month of constant calls, emails, even speaking with Manager. Still no unit and all I'm told is that the delivery truck has had it out for delivery since last week! One thing is for sure: I WILL NEVER BUY A GE UNIT EVER!! Check the reviews online before purchasing - which I didn't do - they are all horrible experiences.

Bought a new S/S GE fridge at Home Depot a few years ago. Surprised to find out that Mabe, a company originating in Mexico, has a lot to do with the manufacture and distribution of GE appliances to many companies, and Home Depot in Canada is one of them. While Home Depot was really great about what turned out to be a nightmare obtaining and installing the product, Mabe was less than efficient to deal with due to the many departments involved when you have to backorder a product due to lack of availability. The only reason I'm satisfied with the product is really because of Home Depot, not Mabe.