Stonescapes Design Ltd

Interlocking Stone
Vaughn ON M5A 1A1
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HomeStars  >  Decorative Concrete in Thornhill  >  Stonescapes Design Ltd  >  Front Walkway and Driveway Banding
Phil L
Phil L
5 reviews Brampton, ON

First Review

8/10

Front Walkway and Driveway Banding

Stonescapes did my front walkway as described to me. They provided quotes within 2 days and stuck to their costs, no hidden fees and the job they did was great value for our money. They offered quotes on numerous products and even obtained more quotes when we asked for different products. The crew kept us up to date on their progress and were friendly throughout the process. They finished the work in the time promised and were able to complete some extra things like edgers for me as requested after the job began. Excellent work and great customer service even after installation was finished. Would recommend to friends and neighbours.

EDIT: Requested stonescapes to come back to help fix some issues caused by polymeric sand sticking onto the stones, but they could never fit me into their schedule. I had a feeling they didn't want to prioritize me with other jobs in the way. However, the work was still done well but just want to note the after service may not be reliable.

Approximate cost of services:
$2,600.00
Any advice to offer fellow homeowners facing a similar project?
For installation of steps, I would request natural stone going forward as the process of moving steps into place can be quite difficult, we saw some damage/chips to our man-made steps (Stone-Link). Use natural stone, because even if that chips, at least it will still look natural.
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Company Response

Stonescapes applied the polymeric sand correctly and the customer was happy with the job. We suggest not to wash the new pavers with a powerwash as it will wash out all the sand. This customer did not want to wait until we got there to reaply the sand so he decided to apply the sand himself incorectly therfore causing the sand to stick to the brick. Our customers are our number 1 priority and we try our best to solve any issue in a timely fashon.

Previous versions of this review:

Phil L
Phil L
5 reviews Brampton, ON

First Review

9/10

Front Walkway and Driveway Banding

Stonescapes did my front walkway as described to me. They provided quotes within 2 days and stuck to their costs, no hidden fees and the job they did was great value for our money. They offered quotes on numerous products and even obtained more quotes when we asked for different products. The crew kept us up to date on their progress and were friendly throughout the process. They finished the work in the time promised and were able to complete some extra things like edgers for me as requested after the job began. Excellent work and great customer service even after installation was finished. Would recommend to friends and neighbours.

Approximate cost of services:
$2,600.00
Any advice to offer fellow homeowners facing a similar project?
For installation of steps, I would request natural stone going forward as the process of moving steps into place can be quite difficult, we saw some damage/chips to our man-made steps (Stone-Link). Use natural stone, because even if that chips, at least it will still look natural.