Mr. Mow It All

Lawn Maintenance
Toronto ON M4J 1L1
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HomeStars  >  Lawn Maintenance in Toronto  >  Mr. Mow It All  >  Haven't Shown Up
Private User
Private User
Private User reviews Toronto, ON
0/10

Haven't Shown Up

We hired Mr. Mow It All to clear our small townhouse complex on King St. West. We've been paying them since November (not their fault that it hasn't snowed, just the way things go.) But with the first big snowfall last weekend, we still didn't see them. They should have reported by eight a.m. Saturday. Nothing by Monday, so our property manager contacted them. They first claimed to have plowed on Saturday, then finally owned up to a "miscommunication" with their staff. By five o'clock Monday, our back parking area was cleared, but still not our driveway. After more prodding from us, they returned and did that on Tuesday.
Same thing this weekend (with a MUCH larger snowfall,) except this time they still haven't arrived. No show on Sunday, no show on Monday. They also won't return emails or answer phone calls from our management company (Summerhill,) and we're left wondering if they've just disappeared with our money.

Approximate cost of services:
$4,000.00
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Company Response

Hi - I need some more details to investigate this. Can you email us via support@mowitall.com? Thx