Have had this company aerate my lawn for several years now. I have never had a problem with the work done, but I paid in advance by credit card and they somehow didn't register it to my account. It took multiple calls to their accounts receivable department to resolve it, and the attitude and tone from the girl who called herself the customer service manager was extremely poor. A pity because the work they did was fine, but I'll take my business elsewhere.
- Approximate cost of services:
- $75.00
- Company Response
We would like to apologize for the negative customer service experience you had with our booking service this spring. We will be sure to work on improving a more seamless pre-booking process for Core Aerations and again apologies for the nuisance and headache experienced through this ordeal.