Had the guys over. State of the art equipment, very polite and appeared very professional. My carpet wasn't bad, just needed some refreshing and a deep clean that I couldn't practically do myself because I don't have the equipment (I worked as a carpet steam cleaner myself for 6 years in the past) I was concerned initially because their equipment used very little water, and they only extracted a small pale of dirty water at the end. A couple of days later I got out a small hoover carpet clear that I use for stains and went over a couple of areas to see how complete the job was. I pulled out quite a bit of dirt that still remained in the carpet, the water was quite black. I am not at all impressed! It was a waste of money. If the carpet cleaning was done thoroughly that water that I extracted should have been next to clean.
- Approximate cost of services:
- $300.00
- Company Response
Thank you for your feedback, but we don't really understand your explanation about water, our technician showed you just a sample (a little) of dirty water, not all the dirty black water we recovered from your carpets, it was 5 buckets 2 Gallons each for total 10 gallons, we refilled and dumped carpet extractor 2 times while you closed the door and was sitting in your office, it was quite a lot of dirty water for a little condo appartment, also it is only possible to extract back 100% of water you use for cleaning when you clean the hard surface but not carpets, before we left we had a walk through with you and you saw that the carpet was clean.
Green and Spotless Team.