Asr Moving Services

I moved my house before, and this time was the best moving service I ever got. ASR - the movers were great, fast and hardworking. They kept me informed all the way about the whole process and I got my belongings on time. Thank you!

A horrible experience. After working by hour, slow as molasses, and breaking the glass on the TV stand, they were unwilling to pay full amount for the price of the stand. I was told "well the stand is one year old so there is depreciation" and a partial payment was offered, hardly enough to even buy something from IKEA. Not only that, when I let the movers know that I didn't appreciate them coming late, stopping, and asking ME for snacks, I was yelled at by the workers. I would not recommed this company or any of its employees to anyone I care about. Several items were damaged including walls and ceilings. Beware!

The company we originally booked did not show. ASR came to the rescue in good time. Courteous and helpful! I was happy. It was a small job and I found others did not want to bother. They arrived as soon as they could since I called last minute. I would use them again.

This was the worst moving experience of my life. They showed up late, upped the price right away. they were unaware of the second location, 2 hour lunch, refused to move several pieces of furniture and left behind several objects after arriving at destination at 11:30 pm. Quoted $600.00 for an approx 9 hr move. Charged over $1100.00 They didn't even want to unload until paid in full. Police almost called. Very inexperienced people.

This is Steve from Brampton. I had a very bad experience while moving my entire house a couple of years ago and I was very serious this time to hire a professional team to move my fully loaded basement. My friend suggested me to hire ASR movers. They came about 10 mintues late (got a call from the office well in advance for the delay) which is not a big deal. They were very friendly, professional and strong guys. Even they helped me in packing some stuff for me. I don't know why there are some negative reviews about them (may be to hurt their business).They charged exactly what they told me while hiring them. I am very much satisfied with their services and would like to suggest everyone to hire them. Thank you very much guys, you did a really good job.

NEVER get ASR Movers EVER. I would like to rate them a 0 out of 10, I can't even given them a 1 just for finally delivering the stuff as i had to go back to the old building to get everything they left behind!
I was jipped just yesterday! What a terrible company, I had a to move a small 2 bedroom condo (1 bedroom and the other bedroom is an office), I've moved several times and only taken 2 hours maximum in the past).

We had the elevator booked from 9am-12pm ASR Movers show up at 10:40, and hour and 40 minutes late! They drag their feet, loading one box at a time instead of loading up the dollys and packing the elevator to its capacity (anything to take more time and increase their hourly rate). They were supposed to disassemble the bed and it took them 45 minutes! (I have a simple queen bed where the 2 sides pop right off, no tools needed) - they "lost" their 2 wheel dolly and didn't show up with any materials to wrap the fragile glass or mirrors so I gave them my own bubble wrap.

They took soooo long that they got kicked out of the elevator by security (you would think that if you show up that late you would try and move quicker to meet the elevator deadlines). They tried bringing the rest of the items down the main elevators and took another hour. Security allowed them to go back up and grab the last of the items and come down in one run -- but they took another hour and they got kicked off the property because other trucks had booked where they were parked. They ended up carrying my belongings into the street where they moved the truck to - luckily it wasn't raining! (No idea why this wasn't in this stuff wasn't in the truck already). I had to listen to security complain about how terrible these movers were all day.

So now we go to the new building where we are moving to (across the friggin street!). These elevators were booked from 10am-1pm.. but by now it is 3pm, luckily they allowed us to still use the elevator.
So they go to the loading dock and they drive into one of the concrete pillars at the loading dock and damage it!
They continue their half ass shananigans at this building too (carrying one box at a time to the elevator, and stuffing only one to two items per elevator ride).
I had to physically get their 4 wheel dolly and show them how to stack boxes on it to move more items per each trip.

They took several hours just to unload the truck and security had to force them to leave again because other people needed the elevator.
They finished at 6pm!!... a 7 Hour move for a small 2 bedroom condo going only across the street!!

Here's all my items i own:
1 queen bed
1 Dresser
1 Bar
1 small desk
1 3 seater couch
1 Big Screen and tv stand
20-25 Boxes (small and large size)

Try to tell me that's a 7 hour move at $65 an hour?!?!!!

These movers have no clue what the heck they are doing, I called their manager to complain about the $600 bill and all he gets belligerent with me and says that I have to pay because I have all my belongings now and I should have complained earlier in the day. Well if I complained earlier then they would have held my belongings ransom!!!
They also make you sign a waiver saying they are not liable for ANY damage to your belongings.. you mean they don't have insurance?? But they advertise that they are insured.. false!
They charge me for an hour of drivetime from Etobicoke to West End Downtown Toronto?? (12 minute drive)

I am filing a BBB complaint with ASR movers (if they are even listed) BEWARE of ASR Movers in Toronto or Etobicoke. They will make your move a living hell!

Used ASR Movers for a small one room move. Super service, no issues. Charged exactly what they quoted (Not a penny more!) Sent two movers which followed my instructions for furniture placement with no problems. They were slightly late on arrival but that is still more than acceptable considering I called to book the move THE DAY BEFORE!!!! Would definitely recommend to friends and family. Thanks guys for the service! Fred (Brampton)