Raywal supplied the kitchen cabinets for my kitchen renovation which was managed by an independent interior designer and an independent contractor. I appreciated that a product was found that matched the style and colour I had in mind, and the rep at Raywal took the time to meet with me and make a few changes to the hardware to meet my needs. The product looks nice and helps to complete the look of new kitchen. What I was not so pleased about was how the installation was handled. Because I live in Quebec, I was told that I would have to find my own solution for delivery. I had to pay my contractor extra to go pick up the product and deliver it to me (My contractor who is based in Quebec and both knows and follows the rules later told me that this should not have been necessary and they could have delivered). More of a need was an installer who is licensed in Quebec. Raywal said that their contractor was based in Quebec and fulfilled all the requirements. This turned out to not be the case - he was not licensed in Quebec. This ended up putting the installation at risk. More oversight of the requirements and transparency about the issue from Raywal would have prevented all this. In the end, the installation happened and the kitchen looks nice but it certainly added some stress to the process. So overall, I am happy with the end result and most of the process was fine, but I would probably look elsewhere for my next renovation.
- Approximate cost of services:
- $8,000.00