Service 4 Appliances

Appliance Repair
Vaughan ON L6A 4L7
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HomeStars
Appliance Repair
Service 4 Appliances
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Reviews by rating (past 12 months)

Reviews for Service 4 Appliances

Average customer rating:
5 10 (337 reviews)

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Deodat Persaud from Richmond Hill
Deodat Persaud from Richmond Hill
1 review Toronto, ON
10/10

Ice Maker Problem

Water overflowed from my ice maker and damaged by basement roof and floor. Insurance had to come in and replace my losses. Technician came and identified my fridge problem. I disconnet my ice makeer. The service from Mike was excellent as he answered all our questions and fears. Thank you Mike

Approximate cost of services:
$300.00
0 of 1 people found this review helpful.
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Company Response

Dear Deodat,

It is always a pleasure hearing from yet another satisfied customer.
We would like to thank you for review and we hope you will rememeber Service 4 Appliances the next time you have trouble with any of your appliances.

Gerry Greenwood from Whitby
Gerry Greenwood from Whitby
1 review Whitby, ON
10/10

Dryer Repair

Service for Appliances was awesome on their first visit. They were actually early and the quality was fantastic. They were clean, courteous, on time and honest.

We would definitely use service4appliances again.

Approximate cost of services:
$280.00
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Company Response

Dear Gerry,

We appreciate customers like you that take the time to write us a review.
It was a pleasure servicing you and we hope you will remember us if you ever have trouble with an appliance in the future.

Shira Litwack in Aurora
Shira Litwack in Aurora
3 reviews AURORA, ON
0/10

Broken SAMSUNG new dishwasher

I have one of these awful samsung electronic dishwashers. It was backed up - the problem was not simple. The technician was clearly very knowledgable not to mention friendly. The problem was not easy to diagnose at all. He was extremely punctual - rare for a service person. He worked long and hard to determine the problem. The service call price was very reasonable. He also found the reason why the part fried in such a short time. I will have them for fixing any other appliances that need repair.

Well, now comes the point of ordering the part. They hand you a flyer that if you fill in the homestar review, they will give you 30% off repairs. They also promised when I booked the original appointment they would deduct the $90 service call fee from the repair. Neither happened. I got the part cheaper from another company. S4A did NOT offer me the credit of the service call. And they now say the 30% discount is not for this repair it is for the next. Wayy to much dishonesty. The service man was great, the company did not hold any of their promises. I do not anyone else to be misled like this.

Review has 1 previous version
Approximate cost of services:
$90.00
What could this company do to improve their services?
Keep their word
Any advice to offer fellow homeowners facing a similar project?
Do not deal with this company
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Company Response

Dear Shira,

We do want to thank you for taking the time and writing us a review however the flyer for the gold membership clearly stated up to 30% off any repairs in the future. the repair the technician came back to finish was still considered that same repair as before. As far as the 90$ service call fee charge goes, you were ONLY charged the service call because you did not want to go ahead with the rest of the repair. had you gone ahead with the repair you would not have been charged the service call fee. There was obviously a misunderstanding on your end. We apologize for any inconvenience you may have gone threw but we here at service 4 appliances take responsibility for our actions and we do make sure our customers are satisfied with the services provided.

Regards
Service 4 Appliances

Rick Rakosy in Brampton
Rick Rakosy in Brampton
1 review Brampton, ON
10/10

removed fridge doors to get fridge into house

We could not get our new refridgerator into our house. We contacted Service 4 Appliances and they sent out a young fellow in a reasonable amount of time. The Service rep. was hardworking, diligent, and willing to get the job done. He was knowledgeable and explained the entire process. I would definitely recommend him to others.

Approximate cost of services:
$390.00
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Company Response

Dear Rick,

We were happy to read your review and we do hope you wont forget us if needed in the future.

Regards
Service 4 Appliances

aya mcmillan in Toronto
aya mcmillan in Toronto
2 reviews Toronto, ON
0/10

dishwasher repair

On Friday, August 10th we contacted Service 4 Repair to send a technician to our house to fix our dishwasher. He indicated to us that it would cost 250$ plus tax to fix the problem and told us the problem was that the dishwasher was clogged and needed to be cleaned out in order to fix the problem. After he did this, he told us the problem was fixed and we paid for the service. We have now tried to wash dishes several times and it is equally bad as it was before -- the dishwasher is unusable. We paid to have the dishwasher fixed -- not to simply have it cleaned out - and this service was not provided. When we called Service 4 repair they told us that it would cost another $250 plus parts to fix the problem and that we were paying for labour. Had we been told that the 250$ we were spending would not actually fix the problem we obviously would not have gone ahead with this since we could have easily invested a bit more and purchased a new dishwasher entirely. they are not returning our emails or messages now and said we either have to pay more or live with it as is.

Approximate cost of services:
$280.00
What could this company do to improve their services?
They are rude, unhelpful and dont understand the concept of customer service
Any advice to offer fellow homeowners facing a similar project?
DO NOT USE THEM - THEY ARE CON ARTISTS WHO RIP PEOPLE OFF
1 of 1 people found this review helpful.
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John Webb in North york
John Webb in North york
1 review Toronto, ON
10/10

Laundry machine repair

The door lock on our Frigidaire washing machine failed. Service4appliances called us back and made an immediate appointment. The technician arrived on time, and gave an honest review of the risk that replacing one part might lead to further expense with other parts. The new lock arrived quickly and was successful. Thoroughly professional, courteous and trustworthy. The technician was exactly on time for both appointments. This company stands apart. Thank you!

Approximate cost of services:
$430.00
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Company Response

Dear John,

It is customers like you that keep our buisness running.
We appreciatte your kind review and we hope you will remember us if ever needed in the future.

Regards
Service 4 Appliances

Barb Mobbs in Pickering
Barb Mobbs in Pickering
1 review Pickering, ON
10/10

Refrigerator

When our refrigerator stopped working on a weekend, I didn't know who to call and found Service 4 appliances provided 24 hour emergency service. I received a prompt call back and was given next day appointment. The technician arrived on time and he was very knowledgeable and professional. I would definitely recommend and use them again.

Approximate cost of services:
$85.00
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Company Response

Dear Barbara,

Thank you for your review.
We here at service 4 appliances value our customers and we truly appreiatte that you took the time to write us a review.
We hope you will remember us in the future if needed.

Regards
Service 4 Appliances

Jane Stewart in Thornhill
Jane Stewart in Thornhill
1 review Markham, ON
10/10

Bosch Diswasher

Placed service call on Tuesday, August 14, 2012 and was informed a service rep would be in our office between 12 and 3 pm on Thursday, August 16 - The service rep appeared promptly at 12 noon. A service rep checked out the dishwasher and had it up and running in less than 20 minutes. Prior to repair he explained the costs.

Very well informed and very pleasant to deal with. Would not hesitate to contact in future, should the need arise.

Approximate cost of services:
$300.00
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Company Response

Dear Jane,

It was a pleasure servicing you as well as reading your kind review.
We here at service 4 appliances would like to thank you for taking the time to write your review and we hope you will remember us in the future if needed.

Regards
Service 4 Appliances

mike parkinson in Etobicoke
mike parkinson in Etobicoke
3 reviews Toronto, ON
10/10

fridge not working

fridge not working, technician very quickly found the issue and gave me a quote to fix. He also gave me some advice on new fridges as I had decided to not fix but to replace

Approximate cost of services:
$130.00
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Company Response

Dear Mike,

We were very happy to hear from yet another satisfied customer.
We hope you will remember to cal us for your next repair.

Regards
Service 4 appliances

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Service 4 Appliances

Appliance Repair You depend on your appliances for day to day living. So when something breaks down, it's more than just a minor inconvenience: it disrupts your daily living. Service 4 Appliances is an appliance repair service that knows how important it is to you to keep your appliances in ...
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