I am extremely disapointed in the way this company has dealt with the issue of my broken dryer. First I was quoted the "magical" $280 to which I originally agreed as according to the tech it would fix the problem with my dryer. 15 minutes later I get a call indicating that a very expensive part is required to complete the fix. I told him to leave it alone and he proceeded to charge me the full $280 despite not performing the service. When I called into Customer Service to complain I was met with a very emphatic "...it is what it is" and I had no recourse. All in all the tech was in and out in less than an hour. Not sure how they justify the repair costs when they don't complete the work. Any other tech's I have dealt with in the past when told to stop the work I was only charged for what they did and not for what they failed to do! NEVER AGAIN!
- Approximate cost of services:
- $316.00