I phoned for service got prompt response. I was told it was $ 80.00 for a diagnostic wich turned out to be 282.00 with HST. Not sure why. Also did not fix and could not source part. I am in the hole without any satisfaction. Very expensive service to be no further ahead. The service techs basically pulled out the range fiddled for a few minuets and told me I had a burnt out relay. They did not put the range back properly and left the floor a mess. Absolutely no value here!!!!
- Approximate cost of services:
- $250.00
- Company Response
Hi John,
We would like to apologize for the obvious misunderstanding.
We take responsibilities for our actions ad we would like to explain if given the chance.
Our service call fee is $80 however we do mention that in some cases there may be extra charges for labor and diagnose, we also make sure our technicians mention the price to the customer before they proceed with anything.
We make sure to mention that it is the SERVICE CALL fee that is $80 not the diagnostic and not for the labor.
We believe there was simply a mere misunderstanding.We hope you will reconsider your opinion about us.
Regards
Service 4 Appliances