They were friendly and moved everything in and out without any issue. The only issue and it was a HUGE issue is they way they went about wasting my time and charging me excessively for the travel. I moved from Toronto to Niagara Falls. They were supposed to arrive at 9, but arrived at 9:30. I helped with the loading of my stuff and we were on the road by 10:37. I arrived at my place in Niagara Falls at 11:57 (and I left a couple of minutes after the movers did). The movers did not arrive at the place in Niagara until 1:15 (I had to call them a couple of times to ask where they were). There was some traffic but again I was on the QEW just like they were and got there over an hour and 15 minutes before they did. We unloaded my stuff (no issues there) and then when they calculated the return on their GPS they quoted me with 1 hour and 52 minutes (they were leaving at around 2PM on a Wednesday so they were not going to hit significant rush hour traffic). They also ended up rounding that time up to 2 hours. So what should have been about 3 hours of travel time ended up costing me over 4 and a half hours! That is an extra cost of $225. Again the guys were nice and did a fine job with moving the stuff (with my help) but the feeling of being taken advantage of has left me with a real bad taste in my mouth with this company.