We were happy with how quickly they responded to our request for a quote and arrangements were quickly made. However, on moving day, we had a different experience. They arrived 30 minutes late, continued to comment on how much stuff we had and seemed frustrated by it. We spent a lot of time after the move, moving boxes to the correct rooms (even though we had labelled/colour coded all boxes ahead of time), we found boxes we had labelled fragile stacked under heavy items, and had two light fixtures damaged. They were fast and amazing at how they were able to fit everything in the truck. I just wouldn't feel confident recommending them to others.
- Approximate cost of services:
- $900.00
- Company Response
I feel like Homestars is a total scam. Anyone can anonymously write a review on this site. They do nothing to filter this process. Reading information on other sites is seems its actually possible to review on homesteads with IP cloaking using browsers like Tor. Making it possible for companies to go on a post fake reviews daily - and for rival companies to post fake reviews in order to win market position. Just take a look a the review patterns and wildly differing rating some of these companies have. Which explains why the top reviewed companies here have like 600 reviews, compared to sites like Yelp. Where if you tried to use cloaking you would be automatically blocked.