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Structube Heartland Town Centre

Furniture
MISSISSAUGA ON L5R3X9
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HomeStars
Furniture
Structube Heartland Town Centre
Star Score
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23%

This is the average rating based on homeowner reviews.
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How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Structube Heartland Town Centre

Average customer rating:
5 10 (4 reviews)

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Private User
Private User
Private User reviews Mississauga, ON
0/10

Bad service

We bought a study table and chest drawer . We called a handyman to assemble both products when we open the box the parts were missing
The manager she hanged up the phone she was so rude than we spoke to the sales girl she found the parts and ask us to pick from the store we will never recommend this store not because of missing parts but because of staff behaviour of heart land store

Approximate cost of services:
$600.00
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Samantha in Toronto
Samantha in Toronto
1 review Toronto, ON
10/10

Sales Centres and Model Homes

I have been purchasing furniture from the Heartland location for about 2 years now and my rep John C is continuously outstanding at his job. He is always very helpful, has quick response and helps me in a timely fashion. I am never disappointed when working with John C. Thank you for everything.

Approximate cost of services:
$2,000.00
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Atif Jafry in Mississauga
Atif Jafry in Mississauga
7 reviews Mississauga, ON
0/10

Book case and Slanted Mirror

Bought a bookcase and wall mirror from the heartland location. Bookcase arrived with 2 out of 3 pieces damaged. Called the store and manager Sam told me to take pictures of damage and invoice and send it to the head office. Been 6 weeks now. Head office does not reply to my emails and nor do they have email address listed. Sam will not return my calls either. I have probably called for him 6 times. Conveniently he is never there or he is busy and I have to leave a message with the others. I am going to visit him today but totally horrible experience. I am never going back to this store.

Approximate cost of services:
$1,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Shormishtha in Mississauga
Shormishtha in Mississauga
1 review Brampton, ON

First Review

10/10

furniture store which has very good stuff

This store has very good furniture for the house.They are not too expensive and their designs are modern yet comfortable. They even have furniture line for condos / small spaces. The staff is friendly and does not follow you around the store( like in Bricks,Leons etc)

Approximate cost of services:
$500.00
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