I don't usually take the time to review but this time I feel that it's necessary to warn others about this guy so that others don't get ripped off like I did. I found this company/guy on Kijiji. I spoke with Alex on the phone and he quoted me his rate, $135 for the first hour and $85 for each hour after that. We had a minor leak in our toilet and we needed to replace a shut off valve in the kitchen so I thought with a bit of luck maybe the work could get done in one hour. He said the materials would be extra and I was a bit wary so I asked, the materials cost shouldn't be significant, right? And he said no. I figured how much could a few plumbing parts cost anyway, there is probably only a seal to replace. To make a long story short, our final bill ended up costing 580 dollars. This was beyond what I could have imagined this repair could cost. He charged for 3 hours even though he only stayed for 2.5 hours and charged $200 for materials (even though a very highly rated brand new toilet is $109 at Home Depot). My husband felt pressured to pay right away, he even made him go to the bank machine to withdraw more cash. I wasn't home and when I found out about it I called Alex right away and asked for a proper receipt which itemized all the materials. He said he would send it to me the next day. I called several times and finally a week later I get a laundry list of all the plumbing materials you can think of without any amounts totalling to the cost of materials he charged us. This was totally useless since I couldn't compare what he charged me to what those items actually cost at Home Depot. If you ever have a leaky toilet save yourself a lot of stress and money, replace the entire toilet and avoid a plumber if possible. I'm sure any handyman can replace a toilet.