We went to turn on our furnace in early December and it would not turn on. We tried the breakers, shutting it on and off, new batteries in the thermostat and nothing worked. We got Ray (the Head Technician) number from a friend and called him. He picked up and even did a facetime session with me in front of the furnace to see if it was something that he could guide me through to avoid the service cost. Once he realized what needed to be done he told me he would be here in an hour and was at my house 45 mins later. He had it all cleaned up and working in 45 mins and stuck to his original cost of $100 service visit. He even took the time to show me how to maintain my HVAC unit and clean it as I have never had one before now. I will be setting annual checkup appointments with Ray from now on. Ray, from Four Seasons Air Control, we will are greatful for your professionalism and great assistance to ensure that we were not left cold at the start of Dec 2019. I would recommend Ray to anyone and will be contacting him in the spring on 2020 to get a whole home humidifier installed as well.
Just waiting for Ray to send me some prices for new HEPA air filters as he said he knew a place where I could get them cheaper than Amazon.
- Approximate cost of services:
- $100.00
- Company Response
Thank you so much for your kind words and detailed feedback! We're thrilled to hear about your positive experience with Ray. Our team at Four Seasons Air Control always strives to provide top-notch service, and it's wonderful to know that Ray's expertise and dedication made such a difference for you.
We appreciate your trust in us for your HVAC needs and are glad that Ray could assist you promptly and professionally. It's great to hear that you now feel confident in maintaining your HVAC unit. We'll be sure to pass along your compliments to Ray.
We look forward to continuing to serve you with annual checkups and any future installations. Please don't hesitate to reach out if you have any further questions or need assistance with those HEPA air filters. Thank you again for recommending us, and we’re here whenever you need us!