Entrance Door Installation and Balcony Door upgrade
We got the door installed in Nov. 2014 and had very bad experience with Al’s Door Gallery Ltd. We got one new door installed for the front entrance and we got the lock, new inserts and transom for the balcony door. The front entrance door and multi-locking system were good but the installation was bad. We called him several times until late 2015 but to no avail. He ignored us and never came to fix the problems. We were left with numerous problems: locks do not engage properly; doors are not well aligned; air leaks; lock systems not properly insulated which causes them to freeze in winter; etc. For the balcony door the provided locks don’t work. Basically we have to get the new doors to get the locks worked. On top of all this, he has not even sent us the invoice. Once he got the payment he didn’t care about anything else. We don’t recommend him for any work. Please note that he operates two companies with different names.
- Approximate cost of services:
- $8,701.00
- Company Response
Thank you for your feedback and we are sorry that you weren't pleased with the services provided from Door Gallery. Our goal is to treat all our customers with full respect and complete top-notch services.