United Alarm

Moved into a rental property that had your equipment in place, was authorized by property owner to enable security monitoring from your office. From day one, miscommunication from all at United. Was told 3 times by manager Marnie that you had all information required from owner (master code and password) to enable service. Was told i would be called to set up, i made all calls as no one ever contacted me. Everytime i called, spoke to someone different who continued to ask me for passwords. ( DO NOT HAVE THIS INFO!!!!)
Payments (2) ,debited from my account, owner became frustrated with repeated calls from your office and cancelled account. Debits continue to be taken from my bank. MOST INCOMPETENT SERVICE EVER!!!!

Weekend service is extremely troublesome. The call center answers with "are you calling to call in a false alarm". If the answer is anything other than yes, they are not able to deal with it. Any problems with sensors or panels they cannot handle and refer a technician. The technician is also limited. They call and try to help on phone but will not come to house even if payment is offered. Call center needs to be educated on product. Ultimately someone also must be responsible and knowledgeable on weekends and afterhours.

Do not use this company. They can't help when something is broken, Don't respond to requests and a total waste of money. I have had nothing but issues in last year with them.

The service was just suppose to upgrade my firmware but we discover that the smoke detector needs to be replaced.it cost 150 but united alarms added the smoke detector for free

Service was good at the beginning later on we called for a window to be fixed and they say there were gonna charge us that wasnt good if the system goes wrong i think its the compagny to fix it at no cost thank you.

United Alarms provides extremely poor customer services. They have upgraded their alarm system but did not contact us. With the new upgraded to 3G system, my alarm has not been working nor my house security system is active. United Alarms did not contact us to inform us of this change, while United Alarms continued to bill us monthly charges.

Wanted a local small business to install and manage a security system for our home. United Alarms people were wonderfully helpful, friendly and the system price competitive with large and other local companies. Very pleased..

I googled around for the alarm company in calgary. This one seems giving good quality service and reasonable monthly fee. I called them and they installed the service quickly. United Alarm is definitely your choice if you want alarm service in calgary

Good service, quick fast and east contact
Staff flexible and easy to call
So far very good services

I made a search on many service provider and landed to united alarm as offer is competitive service provider

Just moved into a newly built home and were shopping around for a home alarm monitoring company. After searching online reviews, it was clear United Alarm should be at the top of our list.

From initial contact right through to 3 weeks after install, we are extremely satisfied. They were very flexible in setting up an install date and time, and had no problem customizing the install to our needs.

So far the system works great, and is very simple to use. The online app has been very convenient.