United Alarm

Home Automation
Calgary AB T2Y 3M9
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HomeStars  >  Alarm Systems in Calgary  >  United Alarm  >  Alarm installation
Heather
Heather
3 reviews Calgary, AB
4/10

Alarm installation

Installation went well and price is competitive with industry standards, but customer service since installation has been less than satisfactory. The call center has been rude to us a number of times when calling about a disturbance, and twice put us on hold for extended periods of time despite us mentioning that the call was regarding a disturbance. This is a safety issue.

Approximate cost of services:
$55.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

I am sorry to hear about your negative experience with our customer service. United Alarm takes great pride in our A+ customer service and will do our best to approve this in the future.