I had previously hired Home Painters about 7 years ago to paint the interior of my home, and they did an okay job, so I reached out to them in October to quote on a porch painting job in. All the other paint companies refused to do any exterior painting at that time due to the weather but Home Painters said it was fine.
It was not fine. I wasn't provided with the proper instructions to allow the paint to cure – I was told that after a few hours the surface is fine to walk on. So they came back to do some touch-ups and provided new instructions on drying time, and yet the paint began chipping in a matter of days. At this point the weather was getting colder and there was no use in having them do yet another touch up. I ended up covering what I could with an outdoor carpet.
Communication with this company lacked organization and professionalism – they would call, text and email which made tracking information a challenge. The owner came to do the estimates and that was an odd interaction to say the least. As he was calculating the quote, he literally shoved his ipad in my face forcing me to watch a promo video – incredibly odd for the customer.
Suffice to say I won't be recommending this company to anyone.
- Approximate cost of services:
- $2,500.00
- Company Response
Hi, Thanks so much for the feedback. But I don't see your name in our data base, nor do I remember the conversation. Regardless, please contact me directly at Owner@HomePaintersToronto.com and I'll be happy to take care of any of your issues. Sincerely Brian