We found Johncarlo on Homestars after calling in a few companies to quote on our reno project. The scope included drywall and ceiling fixes, painting, some plumbing, carpet replacement, and new hardwood flooring installation.
Johncarlo won our business for the following reasons:
1) He listened carefully and asked a ton of questions before quoting so that he was clear on our needs and expectations.
2) His quote was detailed and the price was well within our budget.
3) He offered cost-saving suggestions even before securing the job because he wanted to help us save money.
4) His estimated time allotment fit our schedule.
In terms of the actual project, Johncarlo did most of the work himself. We were extremely impressed with his attention to detail and he was also very clean and organized. When he did have a subcontractor come in, he was there to supervise the entire job. Overall, the work itself was delivered to the highest of professional standards and we were very satisfied.
Johncarlo also went above and beyond in terms of offering explanations and suggestions on preserving our new hardwood floors, preventing possible plumbing issues, and general home maintenance. He was patient and thorough, and walked us through everything.
The most impressive part of our entire experience with Johncarlo was our final meeting with him. We mistakenly overpaid him for his services and he must have noticed it as he drove away. He returned to the house immediately to give back the overpayment, and with a huge smile on his face, he said: “I think you guys may have given me too much money.” I mean, come on! Are you ever going to find a more honest, down-to-earth, professional guy?
Through our experience, we feel that Johncarlo’s professionalism and commitment to his clients is symbolic of his high standard of excellence. We highly recommend Johncarlo and Ingenuity Contracting and we will most definitely use this company again…and again…and again!