I am very pleased with this company. My furnace wasn't operating. i called AC & Furnace Depot and they had someone over in just a few hours. As it turned out our housekeeper had turned off the emergency switch to the furnace when she was changing the filter. The technician was very honest. He found the problem right away and corrected it and didn't charge us extra for it. But we had no idea what was wrong and he could have said anything, especially since I wasn't home and my wife isn't big into mechanical things. But they were totally honest. If you want an honest company, then this one is it!