Lee was prompt, polite, chilled, smart, funny and thoroughly professional. He gave a quote that basically stayed consistent throughout the installation.
As opposed to another kitchen installer that ranks highly on this site, he recognized the quality of the design I came up with, helped perfect it, and didn't try repeatedly to change it so he could charge an extra 600 dollars for design time on his "superior" design program. Yes, the Ikea design app is flawed, but Lee effectively troubleshot any extra pieces that were needed to fulfill the design. I only had to make one extra trip to Ikea for 3 little bits of hardware when Lee realized he could actually optimize one cabinet by making me a whole extra shelf!
The only reason I won't give a perfect score is because it didn't occur to him to widen the fridge cabinet, so that I could inset the fridge, flush with everything else, and not stick out (a key element of my sleek white design). I only realized later with my handyman how easy an adjustment that is and HE did it for me instead.
Having said that, I would hire Lee again in a heartbeat. And I would never hire the previously mentioned other installer, who hales from a certain Eastern European country.
One more thing- Lee recommended a great countertop person, who gave a reasonable deal on a very expensive material.
- Approximate cost of services:
- $2,100.00
- What could this company do to improve their services?
- Lee's services are beyond criticism.
- Any advice to offer fellow homeowners facing a similar project?
- Designing and planning a kitchen instal is a lengthy, expensive and complicate process, especially if you have to coordinate with other tradespeople. Hire Lee. On top of doing a wonderful job, he'll take a lot of stress out of it.
- Company Response
Josh,
Thank you for your review, but you should have called me and I would have taken care of it; that way HE would not have had to fix it for you.