Dr. Clean Air

Duct Cleaning
Ottawa ON K1G 3N4
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Reviews for Dr. Clean Air

Average customer rating:
9.3 10 (60 reviews)

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Stay way from this company
Stay way from this company
1 review Nepean, ON
1/10

Not happy

William will give you a cheap price and then try to get you to spend more when his team arrives. I said from the being it was only ducts I wanted cleaned. I had him booked for my home and a rental home I own. When I brought them to the rental property, his guys made every excuse not to do the job saying their tubes were not long enough to reach the furnace though I had already told them we would have to bring their equipment through a floor hatch.
2 days later (after I had to call him to ask when he would be going back with longer hoses) he then told me the cost would be twice what was quoted ($250 became
$500). His reasoning was that he couldnt get me to
spend more money on my home for extras so he wasnt going to waste time on my rental. Said he doesnt need by business and hung up the phone on me. I asked him to come see the jobs before doing them and he said he didnt have time for that. These are my prices
Not the case. Be very careful, he will try to get you to pay more for things you may not want and then treat you poorly when you dont take them.
Also, said he would be there with his big truck and showed up with a portable vacuum that even his guys admitted doesnt do a good enough job and hate using it.

Approximate cost of services:
$450.00
1 of 1 people found this review helpful.
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Edward in Ottawa
Edward in Ottawa
2 reviews Carleton Place, ON
10/10

Dryer vent cleaning

They did a great job. Friendly and professional. Price was good and they even gave advice to keep the vents clean

Approximate cost of services:
$300.00
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Ghada in Toronto
Ghada in Toronto
1 review Ottawa, ON
10/10

Best duct cleaning company

Very professional ...clean and reasonable price. High experience and great support. My furnace also got broken and they provided all kind of supplies and heating equipments in just one hr. Thanks a lot

Approximate cost of services:
$550.00
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Hamdan
Hamdan
1 review Ottawa, ON
10/10

Duct Cleaning and Sanitization of Ventilation System

I 've been using Dr. Clean Air since 2012, I have had them clean and sanitize 4 of my properties over the years. I don't know what to say as I usually don't review anything unless its worth going out of my way for! This company hasn't failed me once yet! I would highly recommend them and would even tip them if I could :) Worth every penny as one location had 3 cats and the ducts haven't been cleaned in over 10 years. I can't believe what they did! Anyways I will be calling for the next one! Thanks again guys for a great experience and most important an amazing Job!!

Cheers!

Approximate cost of services:
$400.00
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Company Response

Thank you it's my pleasure , I'm so honoured to serve loyal citizens of Ottawa such as your self .

Most welcome any time you and your extended families

Antonia
Antonia
2 reviews Ottawa, ON
10/10

Amazing service

William from Dr. Clean Air went out of his way to ensure that the timing worked with my schedule. He sent clear instructions ahead of time. He and his team followed covid guidelines very well, and respected my property. I hired him to clean ducts, furnace, ac, and dryer vent. He did far more than any other company had done in the past. One example: he cleaned the AC coil. No other company had done that before, because apparently they expect you to ask for it. William just cleaned it. I highly recommend Dr. Clean Air. Ask for William. He did all that work so well, and with great courtesy. Thank you.

Approximate cost of services:
$400.00
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Company Response

You are so kind and appreciative of good service ,
Many thanks for your loyalty and this recommendation.. this all we have happy client who we do consider extended family in my beautiful Ottawa .

Private User
Private User
Private User reviews Ottawa, ON
10/10

Duct clean

Dr. cleaning did the completely clean of my vents and HAC,they are professional,highly effectiveness and efficiency,and also very kind. Also they wearing face musk and kept social distance during their almost 4 hrs job. I recommend their service!

Approximate cost of services:
$500.00
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Company Response

Thank you
We simply doing our job
And we live what we do
Always ,consider the honour and trust allowing us in your home as privilege giving to us and therefore we do our best to keep it this way

Private User
Private User
Private User reviews Ottawa, ON
10/10

Duct cleaning

Very good service, coming on time and finished on time they do the job in good quality they clean everything after they finished I really thank them and sure I will call them again...

Approximate cost of services:
$300.00
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Company Response

Its my pleasure serving you
Thanks million times

Private User
Private User
Private User reviews Ottawa, ON
10/10

Duct cleaning

Dr cleaning came to my house and did the duct cleaning, their service was phenomenal, they arruved right on time and the cleaning was great, they even used an eco friendly product to disinfect the ducts, and their price was cery reasonable.
I highly recommend them.

Approximate cost of services:
$350.00
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Company Response

This reviews and honest compliments means the world to us
Can't thank you enough for the opportunity to serve you

Thank you so much

Private User
Private User
Private User reviews Ottawa, ON
10/10

Dryer Vent Cleaning

I had a very bad smell every time I ran my dryer. Dr. Clean Air came to clean the vent. They cleaned the vent and replaced the cover outside that needed to be replaced. They also gave me good advice to maintain the vent properly in the future. There is not longer a bad smell originating from my dryer vent! Happy with the service. Thank you Dr. Clean Air!

Approximate cost of services:
$170.00
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Company Response

I'm not sure if this Stittsville client or westboro

Thank you for the opportunity to serve you too are priority to us
Your trust means the world to us and we will do everything in my power to keep it this way this all we have
Not like other companies monopoly .,

Cooper
Cooper
1 review Ottawa, ON
10/10

Fantastic customer care and workmanship!

We hired Dr. Clean Air to clean our dryer vent which we had a feeling was not up to Code. We were so satisfied that we had them return to install a proper venting system for our dryer, cleaning of our furnace, A/C and HRV and all our air ducts.

William and his colleagues were professional in explaining everything they were doing along the way, including the products to clean the ducts. They were respectful, kind and courteous and took extra care. They were on time with each visit.

I had done a search, and found them online and I can tell you they live up to each and every positive review.

We recommend them. Customer service was top notch.

Approximate cost of services:
$2,000.00
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Company Response

It's my honour serving you . Thank you for your honest feedback ,
I simply was doing my job thanks for the opportunity

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Dr. Clean Air

Dr. Clean Air is an Ottawa-based, family-run company that serves Ottawa, Kanata, Orleans, and surrounding areas. We are an air duct cleaning company that professionally cleans heating, ventilating and air conditioning (HVAC) systems, including duct, furnace and dryer vents. The secret to our thorough and successful duct cleaning services is ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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