This was a negative experience from the very beginning with the needlessly complicated job booking system. We ended up having them replace the grout in our shower 2x and it is still spotty and has started falling out in chunks. They also did some little things around the house and in one instance, used screws that were too short. The worker was super nice but he didn’t seem to have a ton of knowledge. It’s like bringing your neighbour in for some work and paying $500-plus for the favour. I regret bringing them even though it sounds like such a great service.
- Approximate cost of services:
- $550.00
- Company Response
Thank you very much for taking the time to review our company and for sharing your experience with us. We truly appreciate your feedback, and we sincerely apologize that you were unhappy with the project. We acknowledge and understand your frustration with what happened.
We pride ourselves at being able to do a job right the first time, but we acknowledge that we may miss the mark on rare occasions. When this happens, we always do our best to make things right.
We'd like the opportunity to make things right with you, but without knowing the details of your job, it is difficult for us to reach out and provide the great customer satisfaction that we strive for.
The team at Odd Job would like to invite you to use our services again. We promise you a much better experience. Again, we would like to extend our deepest apologies and we look forward to hearing from you again in the future!
Company Disclaimer: Without being able to verify this user, we appreciate the feed back but are unable to ensure that this was a client of Odd Job.