Swimming Pools, Spas & Hot Tubs review in
Toronto
Chip was to be filled - did not fill the chip & made excuses after the fact. Charged me full price even though the job was not done as promised. Will never use them in the future for myself or for my clients.
- Approximate cost of services:
- $610.00
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- Company Response
Hi Brooke,
I am sorry to hear that the work was not done to your expectations, even though from the after pictures, the tub looks fabulous - shining, white and smooth all over. Even though the chip was glazed over, it cannot be seen without an extremely close inspection. As well, I never heard back from you or your client about charging a discounted price until several days after your credit card was charged. I have spoken to our staff to make sure this doesn't happen again.
All the best,
Dr. Tubs Reglazing