Vcs Aluminum

Just moved into a resale home in Dec 2012. Recently one of the downspouts fell down and water ended up leaking in the basement . I checked out homestars and the reviews for VCS Aluminum caught my eye. The pricing seemed reasonable too. I called that evening and spoke to the owner of VCS Aluminum, Vitaly. I described the situation and Vitaly came out the next morning. He checked the downspout that was on the ground and showed me the cracking in the back. He also checked the other downspouts and 1 of the other ones .. also had cracks. He informed me that he utilizes the 3x3 downspouts compared to the cheaper 2x2 downspouts if I should decide to replace them. He offered me the choice of replacing the 2 or to replace all. I liked the fact that he was very forthcoming in his knowledge. He also utilizes customized straps to ensure that the downspouts would stay in place far better than the existing style of placement. I liked the fact that he was not pushy. He was very knowledgeable and very willing to explain things clearly. He also checked the eavestrough at my suggestion and he felt that it did not need to be replaced. I felt the price he quoted was extremely reasonable. He even offered to put up the old downspout in the interim until the new ones were ready. We sealed the deal with a handshake(old school style). He came back a couple of days later and installed the new downspouts in a very efficient manner. This gentleman is the "real deal". I feel he represents his company extremely well. I felt he was sincere, very professional and hardworking. My sincere thanks to Vitaly and VCS Aluminum.