Rooter Man GTA

I was referred to Stephan by my plumber and it worked out great. We were renoing our basement and had been told that we should replace the drain pipes as they were well over 100 years old. We were not looking forward to the cost but Stephan was able to quote that, plus a backwater valve, new floor drain and moving water service for a unbelievable price. He was able to get in to do the job within a week and only took two days. He took care of the backwater valve inspection and showed me how to apply for the rebate. All in all, for a project we were dreading, Stephan and his team made it painless. He's now in our little black book of contractors.

Robert was above professional and very informative. The job was completed Fast, efficient and the right way!

If you have a sewer back up and need DIAGNOSIS, REPAIR and/or REPLACEMENT, you don’t have to look any further than Rooter Man. Last weekend I experienced one of every homeowner’s worst nightmares; a flash rainstorm caused back up of both water and waste into my laundry room in my basement as my storm water and sewer systems are still connected (Leaside Toronto). As I was up to my eyeballs in cleaning out muck in my basement, my son called Toronto Restoration who referred me to Stephen of Rooter Man. I’m very fussy and a perfectionist and I can’t say enough about how happy I was to make this call.

Stephen arrived ON TIME early the next morning, diagnosed the problem, walked me through the proposed solution(s) and provided a no hassle quote on the spot. It was in line with what was expected. The repair would involve removal of all clay pipes that had come out of alignment and were being strangled by the city tree in my front yard, and install a back flow valve. His very capable crew of Dimitri and Roman arrived that afternoon to dig up my front yard and replace 4 feet of broken, root-laden clay pipe with new PVC and install a new clean-out. They worked into the evening to complete their task, all the time taking care of my front yard and sod. Everything was put into place when done.

The crew was ready to work on Sunday (at no premium) but I needed a day to move articles in the basement. They returned on Monday to start the arduous task of drilling out concrete, replacement of 25 feet clay pipe with PVC, installing the back flow valve, repairing the concrete floor, arranging for city inspection, and installing a few things I needed for future renovations like Y connections. Oh yeah, they installed a new toilet for me and Stephan took care of the permit paperwork as well as the application for my back flow valve rebate. Drop cloths were everywhere, they moved what was too heavy for me to move, and they explained details as they went. They hauled out bags and bags of broken concrete and produced little dust because of the methods they used to break it up. Stephen was also available by text for changes I requested and questions I needed answered. The massive job was done in 3 days total and I received a 20 year guarantee on the work. I cannot say enough about their DEPENDABILITY, CLEANLINESS, ATTENTION to DETAIL and PROFESSIONALISM.

I am very satisfied and have no issues recommending Stephen and his wonderful team to others.
I’ve attached some During and After pictures, to show you how big the job was. No one wants to see the “before” pictures.

I had a Broken pipe leading from my kitchen sink to the basement, after a family gathering we noticed it was leaking in the basement as the pipe was broken, I called Stephan and he immediately was able to send Robert to estimate the problem, and was extremely helpful and fixed the problem without any delays, I was really pleased with their service, and Robert was extremely polite and wanted to make sure no debris or mess was left after the work was completed, he even vacuumed the area to make sure all is back to normal. I am really very satisfied with how efficient Rooter-Man team are, and will be referring them to all my friends and family if they have any issues or need of plumbing services..

We finally decided to do exterior waterproofing for our 98 year old house. Rooterman (new owners) had come to our rescue when we had a sewer back-up due to roots in our old tile drains. So when we got a very competitive bid from Stephan, we signed on. Terry and his team completed the work, including installation of a sump pump. The work started right on schedule and was completed in the expected time. After completion, when there was an issue with the sump pump operation, Stephan and Terry responded immediately, resolving the matter promptly. As the pictures show, the work is messy but the team left the site spotless and took the trouble on little things that make a difference - window well and resetting a fence post in our case.

Bathtub drain blocked this morning and another company who quoted a lower price however cancelled at the last minute. I called Stephan who had replaced our sewer a year ago and he sent Andrew within a half hour. The job was done quickly, and everything was left clean and neat. Andrew and his partner were both respectful and informative. I would recommend this company.

I was making Easter dinner and my kitchen sink became clogged. I was in a panic and called RooterMan. Robert was out within the hour and cleared the blockage. He put down sheets and wore little booties and left the area as clean as when he arrived. My family and I are so thankful that Robert was able to come and help us!

Very profesional and hard working crew. We fully trusted them being here while we had to be at work. Stephan is very knowledgeable and left our driveway untouched even though the sewer pipe went right underneath it.
Excellent job guys!