I contacted Rooterman early on a Saturday morning to get a second opinion on a blocked drain in my basement that was causing a terrible smell in my entire home. I received a callback from the plumber Stephan within 5 minutes. I explained my situation to Stephan and what I was told by the other plumbing who came by the night before. Not only did Stephan confirm I got ripped off by the other company, but he seemed genuinely concerned and willing to come by to give a second opinion. Thank goodness he did! As I live in a new townhome condo development, the root of the problem is actually a builder issue and not the home owners as I was told by the other company. Had I gone with what the other company told me, I would have not only been out an additional $3500 but I would have had a flooded basement! Rooterman is now my first choice for all plumbing needs & I will be recommending them to everyone I know! Thank you Rooterman :)
- Approximate cost of services:
- $160.00
- Company Response
Thank you Diane, it was our pleasure to have been of great help to you! Thank you for calling Rooter-Man Plumbers!