Rooter Man GTA

Back in 2001, I had used Rooter Man to insall a backglowvalve to prevent basement flooding. For years, I have been pleased, but thought they only did drain work. Last night, we had a clogged toilet that we couldn't clear at all, and were afraid top use the toilet on the floor directly above in case it was compromised as well. I phone Steve at Rooter Man to see if he could suggest someone, and he let me know, they provide many services aside from drain work. He took me through a series of tests to determine that my upstairs bathroom would be fine to use, and that the problem was likely just within the downstairs toilet. He let me know that he would have a plumber out this morning, and he arrived exactly as promised. Not to include the details of the blockage he found and also the source of the mysterious odor coming from the upstairs bathroom, I will say that Robert set to work problem-solving and explaining exactly what he found in terms that I could understand. Both problems were repaired using appropriate and quality techniques (rather than short-lasting repairs done by other companies...there had been 2 previously inadequate repairs to this toilet by those other companies). Also, Robert prepared the area and cleaned up thoroughly as well...not always done by other companies. Thank you Steve and Robert.