Moving from Halifax to Calgary
Hired this company to move us. They say right on their website that they will not contract out your move yet that's exactly what they did, without telling us. First they gave us a date for pick up then a few days before that date we called to confirm and suddenly it was a date range. They were still late and didn't make it within their own range. Our stuff was stored in Calgary for a month. 9 days before we move into our apartment we call them and give them the address and tell them we'd like our things as close to the first of the month as possible. The first comes and they still haven't called with an ETA. We call them and that's when they tell us they contracted our move to a different company. Labour day weekend goes by and we called them again. Still no ETA. We ask to speak to a manager but they're conveniently all busy. So now it's been 2 weeks since we told them where to deliver and still no ETA. I'm writing this on my phone since I still don't have any of my things.
They also state on their website that they charge no hidden fees. Until they have your stuff then suddenly there's extra fee for stairs. They went hundreds over their estimate even though we got rid of a lot of things.
My advice is to never hire Troy Moving. They'll just contract it out to some C rated company anyways and then say it's not their fault when problems arise.
- Approximate cost of services:
- $2,200.00