Would not recommend this company. Staff in the office are nice but the moving services were very poor. They gave me a small discount off my move but it was not worth the stress. Only one mover showed up to pack and load my stuff - took 12 hours. The employees delivering my things were rude and weren't careful. I had many damaged items and they used packing tape to label my things that weren't in boxes which left sticky residue or removed finish from many of my items. They were late on the pick up and the drop off. I really wanted it to work out but I am still upset with how it turned out! After everything that had happened no one from the office even called to follow up and I had to contact them for a receipt!
- Approximate cost of services:
- $0.00
- Company Response
Dear Amy,
Thank you for your recent move with Troy Moving and Storage. We appreciate your feedback and review. We have tried to determine where you moved and under whose name was the moving paperwork under as we would like to address any issues that you may have had with your move.
We ask you to please contact our office as we would be more than happy to address your cocerns and offer a resonable resoltion.
Thank you and we look forward to hearing from you.
Troy Moving and Storage Team