The Premier Flooring Group Ltd

Floor Laying & Refinishing
Braeside ON K0A 1G0
Write a Review
Write a Review

HomeStars
Floor Laying & Refinishing
The Premier Flooring Group Ltd
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

95%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for The Premier Flooring Group Ltd

Average customer rating:
9.8 10 (31 reviews)

Sort by

Private User
Private User
1 review Ottawa, ON
10/10

Superb workmanship!

Two very old wood floors and one new wood floor were refinished with great care and finesse. The result is absolutely beautiful! A hard-working team and good communication made for a wonderful experience.

The cost was part of a bigger renovation so not sure of the final price.

Approximate cost of services:
$1.00
Was this review helpful?
Company Response

Thank you Janet for the kind words, it was a pleasure working with you

cjconstructing
cjconstructing
0 reviews Ottawa, ON
10/10

Bathroom reno

We used Premier Trim for this bathroom reno and the experience was absolutely fantastic. Their workmanship was completely professional. You get the most competitive pricing on your hardwood and hard surface materials. Their customer service is second to none. We will continue to use them and recommend them for anyone who needs this service.

Approximate cost of services:
$9,800.00
Was this review helpful?
Company Response

Thank you so much for your kind review! With all the price increases going on with materials it gets to a point where normal margins make it very challenging to give you value and not overpay... that's why it's so crucial to work closely together to formulate a budget and set expectations! We love taking pride in our work but more so we want you to love the work we do in your home ! Thank you!

Private User
Private User
Private User reviews Ottawa, ON
10/10

New Flooring

A good friend recommended this company and I didn’t hesitate. They were on time, clean, and did a fantastic job. It completely rejuvenated my condo - they moved all the furniture as they went along. It was quite astonishing. They were very kind and considerate toward my new puppy as well.
Highly recommend.
Shane

Approximate cost of services:
$10,000.00
Was this review helpful?
Company Response

Thank you very much for your kind words. It was a please working for you!

kwasylko
kwasylko
0 reviews Braeside, ON
10/10

Carpet removal and installation

Did a great job helping me select a great carpet for my daughter’s room. The fibre is soft and perfect for a baby to crawl and play on. Quick installation. overall amazing service.

Approximate cost of services:
$1,700.00
Was this review helpful?
Company Response

Thank you so much for the kind review! There is no better carpet for someone's home, someone who has a new born or who has pets or even busy households! Great fibre, great story behind it, gives homeowners the best warranties and peace of mind! Thanks again!

bailey
bailey
1 review Ottawa, ON
10/10

Floor Refinishing and Flooring Supply

Premiere Trim is a great business providing exceptional services. They've got outstanding owners and hardworking staff. I've used their services multiple times with consistent high quality results. They work around you and your schedule all while providing extremely competitive pricing. I have nothing but the best to say about this group of guys. I highly recommend them!

Approximate cost of services:
$5,000.00
Was this review helpful?
Company Response

Thank you so much Bailey! For your kind words and allowing our team to work alongside your crews and clients! It's always a challenge when multiple trades are onsite together, but everything seems to flow so maturely! It's because of you and your leadership and excellent customer service that sets you apart! Looking forward to 2022!!! :)

Paula
Paula
0 reviews Ottawa, ON
9/10

New flooring (carpet), engineered hardwood to replace laminate

Great work and very tidy. Very knowledgeable about the products and help me make the right choice. I have recommended their services to friends and both were extremely satisfied.

Approximate cost of services:
$7,000.00
Was this review helpful?
Company Response

Thank you so much Paula! Just having those tiles removed in the kitchen, replacing the carpet in the living and dining rooms with the beautiful laminate totally transformed your place into a relaxing zen space! Plus that incredibly durable carpet on the open staircase and upper hallway is such a great colour and so soft to walk on!!! It was our honour to work alongside you!!!

Cinds in Toronto
Cinds in Toronto
1 review Ottawa, ON
10/10

2 floors, one stairwell, and one bannister

Premiere Trim was recommended to me by a colleague and I'm so very glad that he did. All of the work is wonderful and I will be asking them back to finish one more floor and the kitchen.

Approximate cost of services:
$18,000.00
Was this review helpful?
Company Response

Thank you so much for your kind review Cinds! It has been an amazing experience and we are so proud to give you the finishings that fit your personality and style! We hope Percy loves it too!!!

Private User
Private User
Private User reviews Ottawa, ON
6/10

Refinished floors

Warren and his crew were attentive and responsive. We refinished our main floor hardwood (light birch), and our second floor hardwood (jatoba - cherry). They did a great job on the birch, clean, beautiful. We also have a gas stove in which they made sure was disconnected and connected by a certified gas fitter which was appreciated. Our second floor, was a hard floor to finish, unfortunately it wasn't easy and they had to refinish a few spots a few times, and still didn't get it to what we would have liked, not without trying of course. They were however kind enough to add to the job (at a cost) and add trim to all the rooms to finish off the look. All in all a friendly crew who were easy to work with, wish my second floor had turned out a little better, but my main floor looks great.

Approximate cost of services:
$8,000.00
2 of 2 people found this review helpful.
Was this review helpful?
Company Response

We appreciate every relationship we develop through our referrals from Homestars! This project was a real challenge trying to bring the flooring, in an older home purchase, back to its original beauty. The birch always looks fantastic when refinished but Jatoba is a challenge for everyone who attempts to refinish it! Jatoba has plenty of oil in it and is "hard as a rock" to refinish. This which proved difficult as we tried several of our high priced water based urethanes to penetrate it with out leaving marks. This floor was sanded over and over and refinished over and over but we got to the point where it was how it ended up. In hindsight for the amount of time and materials used, it might have been best to replace the jatoba with the birch strip flooring found on the main floor. But we enjoyed the homeowners very much, loved the challenge and did our absolute best, as we always strive to do! And we are better for this experience! And always appreciate our clients' feedback! :)

Private User
Private User
Private User reviews Ottawa, ON
10/10

Fantastic service

The guys did an amazing job on our 15 year old Birch hardwood that was severely damaged from kids and dogs. It looks amazing. Better than when we bought the house as a new build! When they were finished, there was barely any dust and they left everything exactly as it was found... except for the much better flooring :). The before and after picture says it all!

They were really great to deal with. Honest, friendly, fast, efficient, respectful and safe.

I would hire these guys again in a heartbeat!

Approximate cost of services:
$1,500.00
Was this review helpful?
Company Response

Thank you Sophie for the kind words, and also for buying us pizza that first day, it was very much appreciated!!!
I hope that we get to do work for you in the future.

Private User
Private User
Private User reviews Ottawa, ON
10/10

Hardwood installation

We had a great experience working with this team. They were prompt and efficient. They ripped up our existing carpet and installed hardwood in our 4 bedrooms. We would recommend this team.

Approximate cost of services:
$11,000.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thanks Julie, we are happy that you are pleased with the job and look forward to working with you again in the future.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Premier Flooring Group Ltd

The Premier Flooring Group provides all things flooring - both residential and commercial... From hardwoods to luxury planks, from Carpet to Porcelain Tile, from Marmoleum to sheet vinyl, we offer it all. Over the years our Homestars rating has always been at the top of the class regarding refinishing of hardwoods and stairs. With our reach we can also recap your stairs with new solid birch, maple or oak treads and risers, custom stained and treated!

We service a wide area throughout Ottawa and the Valley. We can have an initial discussion via the telephone then bring applicable samples to you! Our needs based approach will assist you in making your decision easier and informed. We will discuss the features and benefits of each selection - a Pros and Cons checklist if you will. Once you've made your decision, we will implement your strategy consisting of rip out and disposal, preparation of the new floor area, the actual installation of your new floor and a follow up on maintaining your new floors.

We can assist with full bathroom remodels, including the ditra shower system, new taps and sinks, sinks and tubs, shower pans and tiles, new vanity and even, paint.

Our rates are competitive because of our low overhead costs. We are a family owned and operated company. We bring you years of experience, work closely with area restoration companies on insurance damage claims all while maintaining expected High Standards, Ethics, Reliability, and High Quality.

We provide:

Hardwood floor supply and installation - both solid and engineered
Ceramic and Porcelain Tile supply and installation - Wall and Floor
Vinyl Products like Sheet Vinyl and luxury plank (no longer considered vinyl plank) - Supply and installations
Smartstrand Carpet from Mohawk - Supply and installation
General Renovations - rec rooms and bathrooms
Sub Contracting services for restoration companies
Commercial flooring - Marmoleum type flooring - supplied and installed

CATEGORIES
Floor Laying & Refinishing
PRODUCTS
Hardwoods, Carpet, Tile, Luxury Plank, Vinyl, Marmoleum, New Stair Capping and Risers
SERVICES
Supply and install, sanding and refinishing, new stairs, subfloor prep
BRANDS
wickhamhardwood.com; mohawkflooring.com; aladdincommercial.com; ceratec.com; polyfloor.ca; armstrongflooring.com; shnier.ca; mannington.com, melmart.com;
STYLES
Everything from A to Z!
SPECIALITIES
Fast insurance claims response - quoting and implementing - scheduling Direct client - measure, quoting, implementation; ordering and installation
YEAR ESTABLISHED
2002
NUMBER OF EMPLOYEES
4
PAYMENT METHOD
Cash, cheque, E Transfer
MEMBERSHIPS
IICRC, NAFCT, ACGIH
LIABILITY INSURANCE
Yes
DIPLOMAS
AMRT, CCT, FSRT, WRT - Recent IICRA COVID
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.