Air Zone Hvac Services Inc.

Last summer I moved into a condo apartment. The air conditioning is provided by a central air conditioning unit on my balcony and maintenance is the responsibility of the condo owner. By the looks of it, the air conditioner hadn't had an service for a while. The condenser coil was so filthy you couldn't even see it on one side! Because the air conditioner is on a balcony, it can't be hosed off.

I called a few places to try and set up a maintenance service and was shocked to learn they wouldn't work on an apartment air conditioner, even though it is just a regular central air unit. I called AirZone and spoke to a very helpful woman who assured me they would work on the balcony and could service and clean the unit. I was informed the cost for the maintenance would be higher because a unit on a balcony is classified as Specialty Equipment and that the cleaning would be charged by the hour. That was fine with me, I was glad to find a company that would do the job!

Alicia was the technician who came out to do the maintenance. It took her an hour to painstakingly brush out and vacuum up all the dirt from the coil. Her attention to detail is obvious in the before and after pictures of the unit. She checked out everything and made sure the unit was operating properly. I had a lot of questions for her and she was very helpful answering them. Thank you, Alicia!

The whole process from first calling AirZone, explaining about the balcony, booking an appointment and having Alicia do the service was seamless. I will definitely call AirZone next year to do the annual maintenance on my unit.