I found Wallace and Fleming and a few other companies that finished basements on home stars. We got a handful of quotes that all ended up being relatively close in price but ended up picking Wallace and Fleming because the quality they offered and could start right away finishing our basement as I was pregnant and we wanted it done quickly, and really Vaughan was one of the nicest contractors we met with. It was nice to talk to someone who was straight to the point and knew what he was talking about and friendly. We did have a little rough patch because we had to switch foremens about half way threw, but all in all everything got done and the mix ups we had where fixed and we were given great compensation for them. We have had a couple flooring issues with nails pushing the vinyl up and a lot of miss communication with setting up appointments with the flooring company itself but Vaughan is always on the ball to make things right and get everyone in line. All in all I am happy with the quality of work and our general experience. Our basement looks great thanks to Wallace and Fleming!
- Approximate cost of services:
- $60,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Hi LeAnne & Brody.
Your comments are Golden! Thank you. We too recognized the challenges of having to bring in a new construction manager halfway through--not ideal. But we are committed to achieving the highest level of quality and service and the change was necessary to meet yours and our expectations. That said I'm happy that we were able to make the transition relatively smoothly and that you are pleased with the final product. It does look great and I too am proud of the space.
So thanks again for the feedback and kind words. We appreciate it. I wish you guys a great summer and please do consider us again in the future. Take care.
Regards,
Vaughan