Monarch Kitchen Bath & Home

OMG!!!! Quite an experience. It would take me pages to describe how BAD this experience was. Don't get me wrong, if you want very pleasant people being very nice all the time, this is a good place to start. Also, the tradespeople were all very good, skilled and pleasant. But if you want professional designs and planning that will be executed with some level of competancy, this is NOT the place. Please contact me for details before you use Monarch. I also have plans for two bathrooms renos to be done, but I won't be using these guys. Here are must some of the issues. Cabinets damaged in transit but they installed them anyways. Wrong tabletop ordered but they installed it anyways. New cabinets installed before plumbing work was done. Well it was a very expensive lessons learned for me. I will know much better next time.

Finally moved into my dream home, and had quite a bit of renovations to do to bring it up to date. I used Monarch Kitchen and Bath for my kitchen and 3 bathrooms. From the start I felt good about my decisions. I knew exactly what I wanted, and they had all the product and the skill. Their staff is fully knowledgeable and they covered all the details, so I didn't have to worry about a thing. They even come back a later to give you a Complimentary "tune-up". They made sure I was completely satisfied, and now I get tons of compliments on my kitchen and bathrooms and I recommend them to everyone!! Thanks Monarch!

I want to take this opportunity to express my sincere appreciation for the fine workmanship and attention to detail you and your staff exhibited during my kitchen project. I am so overwhelmed and pleased with the final results. Everyone of your staff should be complimented on their talents and their caring attitudes. When dealing with Melissa over the phone or by email, even though we have never met in person, she was attentive to my concerns and was quick to reply to them. When she said things would be delivered by a certain date and time, they were and I appreciated this promptness.

The young man who delivered the cabinets was very friendly and careful as he alone brought in all the heavy pieces. Don was simply amazing and quietly proficient as he managed to install all those heavy cabinets. Although the young men who installed the counter top were present for a short time on the site, they were very skilled and polite.

Sarah was an enthusiastic delight to work with. She had so many good ideas and made my decisions so much easier with her eye for detail. I appreciated the fact that Neil took the time to come to the project and double check the meaurements.

Last but not least, I cannot say enough about the wonderful workmanship of Tim and JoAnn. They are simply outstanding in their ability to tackle any aspect of a project. They worked very long days but treated my kitchen as if it was the most important task they had to do. Each day the project site was left neat and tidy and work debris was taken away.

I definitely will recommend your company to my friends and family and look forward to other projects that I have on the horizon. Thank you again all for your hard work.

had kitchen replaced and re-designed they handled the entire project , plumbing, electrical countertop , flooring and appliances it was good with special lighting and the new sink and faucets

We were very pleased with the renovation of our children's' bathroom. Everyone involved was extremely helpful. Neal with the measurements and rearranging of the space to our taste. Melissa with the design and helping us with choosing the pieces that met our needs and fit our budget. Last, but not least the installer Rick. He was professional and did an excellent job, showing up when promised and working very cleanly. Any issues we had were dealt with promptly by Melissa and Neal. There was a small leak after the job was finished and the problem was resolved completely. We would certainly recommend Monarch Kitchen and Bath to anyone contemplating a renovation.

We shopped around a few local kitchen places before we chose Monarch.

Melissa was excellent in making us feel special and that we were making the right decision. She presented us with an excellent design that covered all of our 'must haves'. She was thorough, listened to our ideas and suggestions and both her and Neil were always accessible to answer any questions or concerns that we had. Of course as with any renovation, there are glitches, but the ones we had were very minor and handled in a professional and timely manner.

We are extremely happy with the end results and have blown away our family and friends with the transformation. See the photos for yourself!

We would definitely recommend Monarch Kitchen to anybody.

Monarch did my bathroom renovation and there were a few outstanding issues which initially led me to give a lower rating. However, Neil and Melissa were amazing at following up to ensure that I was completely satisfied and I now am!! Thank you for superior customer service and believing in your product! I will definitely recommend Monarch to others and use them again myself!