Out Of This World Plumbing - Ottawa

Formerly Out Of This World Home Services and DS Plumbing
Plumbing
Ottawa ON K2H 8W2
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Plumbing
Out Of This World Plumbing - Ottawa
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Reviews by rating (past 12 months)

Reviews for Out Of This World Plumbing - Ottawa

Average customer rating:
9.2 10 (319 reviews)

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Brenda M from Ottawa
Brenda M from Ottawa
1 review Ottawa, ON
9/10

Ottawa Plumber service

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Your company was recommended by our daughter and we are happy that she did. Not long after making our call to the office, Craig arrived. He was knowledgeable, efficient and courteous and we were so pleased with how it turned out. Craig recommended a drain treatment called BioSmart for maintenance on our now clear drains. Your professionalism is much appreciated.

Approximate cost of services:
$600.00
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Company Response

Hello Brenda, Thankyou so much for your wonderful review; we really appreciate you spending the time to do this. Craig is a fantastic guy and we are lucky to have him on our team!

Cameron M from Ottawa
Cameron M from Ottawa
1 review Ottawa, ON
10/10

sink and dishwasher installation, redo plumbing under sink

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

The plumber and apprentice who visited were friendly and courteous, explained the problem that needed to be looked at honestly and thoroughly even before starting the job. The final job was great and I am very happy with the quality of the work .

Approximate cost of services:
$1,500.00
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Company Response

Thank you for taking the time to write this lovely review. I am glad you had the chance to meet our apprentice, it is important for the upcoming plumbers to get a variety of experiences. Please call us when you need our assistance again.
Dave

William from Brockville
William from Brockville
1 review Ottawa, ON
10/10

Shower facet change

Plumber introduced via email appointment confirmation personalized the service. Job, options and costs were well explained. The job was very well and the precautions for when and how to use the installation were thoroughly explained. Very satisfied and recommend this company.

Approximate cost of services:
$950.00
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Company Response

Hello William! Many thanks for your lovely review, we really appreciate you taking the time!

James from Ottawa
James from Ottawa
1 review Ottawa, ON
1/10

Plumbing

I used DS Plumbing for two separate jobs. As it was an urgent situation, I did not have a chance to shop around. I have to say their service was good. However, I subsequently discovered that their prices wer way above the industry nom (not to metion their mandatory dispatch fee). I have since discovered that there are many other companies that can offer the same level of service, but for half the price (and no dispach fee).

Approximate cost of services:
$700.00
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Company Response

Hi James,
Although we have tried, we have not been able to associate you to any of our customers for this time frame. We do have a dispatch fee that helps to cover time of having a professional plumber come out to inspect, diagnose or advise on a plumbing problem at someones home. As you will be aware all of our pricing is given to you prior to us performing any work, we do this as we are not trying to hide anything about our pricing or how we work. Unfortunately we cannot govern what other companies will say their work could have been; we only know the costs involved with running a professional level of business with qualified and competent employees/technicians.
You may not have been shopping around but our reputation or credibility would have had some impact the choice you made.
If you would like to contact our office we may be able to rectify any issues associated with the plumbing.
Thank you for taking the time to write this review as all feedback is important to us in maintaining our award winning level of customer service.
Dave Smythe
Owner DS Plumbing

R.Lacey from Ottawa
R.Lacey from Ottawa
1 review Ottawa, ON
10/10

plumbing service

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

This is my second interaction with DS Plumbing over the last couple of years. The technician was pleasant,prompt and knowledgeable. He worked quietly and efficiently and was not put off by my questions and curiosity.
I was so impressed with the customer service experience last time that I have told all my friends about the sterling service. DS Plumbing has set the bar very high for other home professionals that I hire.

Approximate cost of services:
$600.00
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Mr Douglas from Ottawa
Mr Douglas from Ottawa
1 review Nepean, ON
10/10

Plumbing Service

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Craig is a very personable guy who explained the problem and offered solutions to fix them. He took the time to explain how to save money long term and the benefits of getting work done. He made me feel comfortable and confident with my home's plumbing once again.

Thanks DS Plumbing

Approximate cost of services:
$1,600.00
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Company Response

Good afternoon Mr Douglas, many thanks for your wonderful testimonial, we really appreciate it!
Wendy

Mr Wiggins from Ottawa
Mr Wiggins from Ottawa
1 review Ottawa, ON
10/10

Plumbing Service

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Availed of your service in the past and was impressed with the professionalism and quality work.Was impressed with the quick response to a plumbing issue - booking the service call to resolution was performed quickly and efficiently.

Approximate cost of services:
$450.00
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Company Response

Hello Mr Wiggins, many thanks for your review; it's lovely to have feedback from repeat customers as well as new customers too.
We are so glad to have given you the service you expect.
Thanks again!
Wendy

Mr Lynch from Ottawa
Mr Lynch from Ottawa
1 review Ottawa, ON
10/10

Plumbing Service

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Would you recommend DS Plumbing to a friend?
Yes! Great service and very friendly and knowledgeable technician. I would highly recommend this company to my friends and family. Job well done! 100% satisfied customer.

Approximate cost of services:
$330.00
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Company Response

Many thanks Mr Lynch for your customer review and we really appreciate friends and family referrals. We are so glad you were happy with your experience with us!
Thank you again
Wendy DS Plumbing

Caroline in Ottawa
Caroline in Ottawa
17 reviews Orl, ON
10/10

Assorted Plumbing Repairs

I just moved to Ottawa and my house needed quite a few plumbing repairs. My laundry taps and my outside taps leaked, the plug stems on all the bathroom sinks grated and stuck, the kitchen sink was very slow to drain and I wanted a new faucet installed. I called DS Plumbing based on the Homestars reviews. I was impressed with the very professional service. A very pleasant lady answered the phone when I called and booked an appointment for me. On the day of the appointment, she phoned me 15 - 20 minutes before the plumber arrived to let me know he was on his the way. The plumber and his assistant arrived, put booties over their shoes so as not to dirty my floors and did a walk through with me as I pointed out the problems. They then gave me a quote, which I accepted, and they got to work. Everything was done in a timely manner and was replaced/repaired to my satisfaction. I have a bit more plumbing work I need to get done soon and I will be calling DS Plumbing again.

Approximate cost of services:
$825.00
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Company Response

Hello Caroline!
Many thanks for your lovely review! We really appreciate you taking the time! We're so glad you had a wonderful experience with us and we look forward to hearing from you regarding your future work.
Thanks again!
Wendy

Marsha Roy from Ottawa
Marsha Roy from Ottawa
3 reviews Ottawa, ON
10/10

plumbing emergency

We saw our employees bathroom was flooded and when we called DS Plumbing they dispatched a plumber right away. they fixed the issue and a great clean up. thanks guys!

Approximate cost of services:
$0.00
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Company Response

Hello Marsha,
Thank you so much for commenting online about your happy experience with DS Plumbing; we are thrilled that you were so happy!
Thankyou again!
Wendy

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Out Of This World Plumbing - Ottawa

Out Of This World Plumbing is a family-owned company offering award-winning residential plumbing, water treatment & drain cleaning services in Ottawa and surrounding areas. We also offer radon testing & mitigation services. We believe in offering our clients more than just plumbing services; we deliver peace of mind. We proudly ...
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