Factory Hot Tubs

I bought my first spa from Factory Hot Tub approximately 13 years ago. The service Zana has provided over the years and the quality of the product is unsurpassed.
I have recently purchased my second spa from Zana and I look forward to the same quality of service I have come to know all these years.
I highly recommend Factory Hot Tub for all your spa needs !

Zana and his team were excellent helping me pick the perfect spa! From start to finish was a pleasant experience. Also excellent knowledge of chemicals and maintenance of the spa. Would highly recommend!

Overall satisfied with the purchase of the hot tub. The corner seats were a bit too low for me as I'm short but Zana was able to help with that. Definitely like the light effects and have enjoyed the use of the hot tub during the winter.

My wife and I bought a 748L hot tub for Factory Hot Tubs in Oakville. We could be happier and have not regretted it for a single day. It has saved my back after long days working around the house and after an evening of playing hockey. We've had it for less than a year and just recently the tub started overheating with the warm weather we've been having. We called the owner immediately fearing the worst, it was a simple filter cleaning cycle setting (from C - continuous to 2 hrs) that got reset when I recently shut to power off to drain and clean the tub. The Owner was able to help me over the phone within 5 minutes... THAT'S SERVICE!!! It would have took me longer to find the owner's manual. Again, thanks to Factory Hot Tubs of Oakville, we're up and running again in time for the weekend.

THERAPEUTIC SPA
I am a happy Artesian Spa owner as of 2013. Zana and his staff are very professional and knowledgable, they knew exactly which tub to recommend based on my needs of therapy. After wet testing a number of other brands I found that the Antigua gave me a feeling of being massaged. Factory Hot Tub quality is top notch and is priced competatively. The tub very is easy to maintain. The online store for supplies is convient. I highly remommend Artesian Spas.

My husband and I purchased our very first therapeutic spa from Factory Hot Tubs in May of 2015. Zana and his team of experts exceeded our expectations in every way........service that was second to none......phenomenal value.......exceptional professionalism.....extremely knowledgeable staff. After having done extensive research and exploring the competitors' offerings, we knew, without a doubt, Factory Hot Tubs was the place for us....no "smoke and mirrors" as we experienced with some hot tub vendors. Zana was completely transparent and offered valuable insight into the competitors' products.......insight that, after shopping the marketplace, proved to be accurate. I would highly, highly, recommend Zana and his team for anyone's hot tub/therapeutic spa needs......you will not be disappointed. Thank-you to Zana and the staff at Factory Hot Tubs for making our purchase such an enjoyable experience!!

After much research & shopping around I found Factory Hot Tubs. Zana and his team were very helpful, knowledgeable and professional. Their pricing was also very competitive, especially after seeing what their competitors charge for similar products. We've referred one family friend to Factory Hot Tubs and would do the same for anyone else looking for a backyard spa. 10 our of 10!!!

great after service ,had a little issue and was resolve very quickly.
Zana took the time to explain everything to me now I know more about what to do with a lot of stuff.tks for a very quick service.

My husband and I couldn’t be happier with your new hot tub that we bought from “Factory Hot Tubs” in Oakville!!! We bought the “Antigua” model and it’s insane!! The beautiful lights, the extremely powerful jets and every other aspect of it is truly a dream.

Upon arriving to the store we were greeted by the store manager “Justin” who I spoke with on the phone the day before to ask some questions about their sale that weekend. He has an intensely deep knowledge of every product and hot tubs in general really… …..which made us realize we came to the right place to make a purchase. As the conversation went on the other 2 gentlemen in the store came over to discuss the different tubs and their functions as well. The store actually had an Antigua model on display with water in it and the jets going and everything. It was really cool to see it up close.

We have been using it soooo much!!!! My husband has back issues which is what got us thinking about getting a hot tub in the first place. After looking into getting one we realized it’s not only for relaxing your muscles after a workout or a long day, but it’s also an amazing party favor! We had a bbq with all of our friends and family this past weekend and lots of people hopped in throughout the party. It was a huge crowd pleaser to say the least. It’s not hard to keep up with treating it with chemicals either because the gentlemen at the store provide you with a chemical list that is fool proof with guidelines to follow for every use, weekly treatments and other information that would answer any question you may have about the care of it. I also called the store a few times right after getting the tub to ask random questions and Justin was always more than happy to answer any questions I had.

My husbands back is feeling so much better now. Each seat in the tub has a boost button to intensify the power of the jets which is so powerful as well so you have a lot of control. It’s very quiet too!!

I wish I could give this hot tub, the service we received and Factory Hot Tubs a 20 out of 10 because we couldn't be happier in every aspect. The gentlemen at the store were amazing, easy to talk to, understanding of your needs and are extremely reliable whenever you need them. The 2 guys that delivered the tub were awesome as well! (I had to give them a shout out on here)
If you want a reputable company to purchase your Hot Tub from you have to go to Factory Hot Tubs in Oakville!! Don’t go to these expo shows you see everywhere with untrained people just trying to make a sale, go to a place you can trust during and after your purchase.

Thank you Factory Hot Tubs!!!