Canada's Restoration Services

Very happy with all aspects of dealing with this company. Prompt response ( actually, ONLY response) through Homestars, followed by next day site visit to check out attic mold. Alex was on time, professional, friendly and knowledgeable. He offered two solutions, one of which involved DIY. He also suggested products and where to buy them. I will definitely recommend them to others and will not hesitate to call if there is a need for their services, thank you very much.

Words used to describe this company are: professional, diligent, efficient and available. Very happy with the services and results. Highly recommend. Thank you very much for your time and professionalism.

I found mold growing on a bathroom door frame and base board in the basement. On further inspection I found it in the adjacent room behind the washer. I figured there was leak behind the wall but had no idea where it was coming from. I also found a small unrelated patch of mold in the cold room so I put in a request on HomeStars.

I got a quote from another company although I had to pay the inspector up front. I thought I should get a second opinion so I called Canada's Restoration Services. It was easy to book a no fee inspection and the inspector, Marat, was very thorough. He explained everything he thought needed to be done and sent a detailed quote the next day.

The price was better then the other guys and since I knew exactly what was going to be done, it was easy to book the job for the following Thursday. They sent a team of 2 who went over everything with me as they did the job. They sealed off all the areas, removed all the infected material and disinfected the bathroom and laundry room and the cold room that had the small patch. They found the laundry room leak was a supply line near the ceiling so we stopped the job and I called a plumber. The plumber came in the next day and fixed the supply line while the mold guys left the air scrubbers over the weekend. They came back on Monday to finish the job since the leak was now fixed.

I am really happy with the service. I can now be in my basement without worrying about mold affecting my family. There is no bad musty smell anymore and all the mold is gone. I would recommend Canada's Restoration Services and I wouldn't hesitate to call them again if I had any mold issues.
S.Marsh

I can not say enough about the level of service that was provided to us by the team in Ottawa. We arrived home to a basement full of sewage, called our insurance company who gave us the runaround to get a company out to clean up the mess so we decided to google a company that could help us. Paul and Jean-Michel answered the call and had teams onsite within 45 mins! They kept us informed as to what to expect then worked with our insurance to make sure we were taken care if. We cannot say enough about this company. Thank you, Paul and Jean Michel. Hopefully we won’t need them again but if we do, they are the only company we will call.

Just want to thank Alex for his time and advice on the mold issues that was a big concern for me. I am happy that it was not a big issue but just too must moisture in the house. Thanks for your suggestions to resolve it.

Poor cleaning job, and salesperson cared more about their points than showing any empathy. Overpriced project management company, who will max out your insurance coverage. Hire the contractors yourself and you will save 30-35%.

Informative, friendly service from Alex and Laura, for arranging and performing asbestos testing. They both took time to explain the testing process and reassure me.
Very quick turn around for completing and contacting me with the results. Extremely satisfied.

We had a small rooms at our backyard but didn't serve any purpose. We thought it to use it as little garage but didn't fit for that. It's almost 12 years that place stays there unused. We decided to demolish and build a patio. We hired Canada's Restoration service for demolition, as requested they came on the exact day and time and finished the job without much bother to neighbors. Thank you

Aristides responded in a very timely way to our early morning call about possible damage to asbestos insulation of our hot water pipes in the basement. He clearly explained possible risks, what we should and should not do to mitigate the possible risk, and then came within a few hours to inspect. After looking at the pipes he assured us that there was no risk and he didn’t take a penny for the inspection. We are so grateful that he put our minds at ease!

Very happy with the job well done. Thank you Alex for quick response and having your team at my home in shortest possible time. Joise and his team mate knew exactly what needed to be done and executed remediation work in a professional, clean, safe and friendly manner. Thanks again. I hope not to have this problem ever again, but if need to, I know who to call again.
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