Plumbing is not their best suit
Called them for water dripping issue in the toilet. Guy suggested we change the insides of the water tank. So we got him to change it out. Next day, much worse. A different guy comes in and says we have to change the whole tank and it will cost us much, much extra. Why wasn't the tank replacement done first then!? Why did we have to pay for both services when they clearly messed up the initial time!!
Other then that, they've been alright. The Air conditioning service they did seem to be alright and pointed out a lot of good things that we need to look after and maybe replace down the line.
- Approximate cost of services:
- $450.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
This is certainly not the type of work we want to be know for. The normal process we follow would be to credit any monies for the original call and put it towards the new toilet. Our staff don't recall any scenario like this in the past year. Can you call our office and ask to speak to John Finan? I'll be happy to get this straightened out for you