J & D Counter Tops

Not sure how old the reviews are on here but I just had a counter installed by these guys. Excellent service, super friendly and they paid attention to every detail. These guys are all about customer service and the owner was a pleasure to deal with. From start to finish I'm totally impressed.

We had J & D Countertops, measure & install quartz counters and a backsplash for our kitchen.

This all went horribly wrong when their measurements proved to be incorrect. The counter and backsplash was not long enough and left a gap where you could see the old laminate.

We were assured that this would be handled and they would make sure we were happy.

I didn't hear back from them within a few weeks so I called the company's voicemail, owner's cellphone, and left messages. When a few weeks passed, I began calling the company and owner's phone every day.

Only when I called from a different number was my call answered and I was informed that I will be called back for date that week to fix the issue. I was not called back.

After 7 months of consistently calling them with no communication back from them, they finally answered and agreed to come to my house. They did fix the problem but I consider their fix a bandaid fix.

This should have been done correctly the first time with proper measurements which I feel is the most basic necessity for a proper counter installation.

I would not recommend this company to anyone.

We evaluated a wide range of suppliers and found the pricing and general service levels to vary greatly. I was looking for good experience, evident attention to service and an honest and open attitude toward pricing, scheudling and standing behind the work done. This vendor met most of my desired features and I was not disappointed by their performance. We are demanding so my rating reflects this.

They first made the wrong counter as it was not designed right for our sink but they replaced it the next day without any issue. We really like the fit of the joints and we get many compliments

we renovated our kitchen...had new Cambria counter top installed. J & D had a variety of colours to chose from...came to our house to take measurements. They did an excellent job with installation...I would highly recommended this company.