Interior and exterior glass railings
We have an IDENTICAL story to Lola - downtown. We also contracted owner Mark of Ont. Custom Glass to install a glass & metal railing for our front porch, AND a wood/glass railing for inside our home in Toronto. He was ALSO terrific the first time we met him. He even did our glass shower door in our master bathroom and it was great which is why we proceeded to give him the railing job.
The outside metal rail was put in but not primed or painted as he said he would do to prevent rusting...guess what? It's completely rusted now. He installed the wood posts and rails inside but never painted those either, and has also not put in our glass! We had to put plywood in there so the kids wouldn't fly through. He used to answer our calls but not for the past month, and he has almost all $7700. He was always late for appointments and then gradually stopped showing up.
We just filed a complaint on the BBB website (too bad I just saw the "F" rating now :(( ) Our next step is small claims court later today. Please do NOT use this company or Ontario Custom Granite which he also owns.
- Approximate cost of services:
- $7,700.00