Eavestrough Repair and Leaf Screen
I contacted Bronson Johnson due to a leak in my eavestrouph. Initial service was timely, however unfurtunately the problem was not completely corrected on the first visit. I called Fabien and he was extremely apologetic and promised that he would personally come to my house to see the leak and figure out how to make the situation right. As promised, Fabien went to my house during a rain storm to witness the problem himself. Within a few days of his visit, my eavestrouph was fixed, leaf screen was installed, and all for a more than fair price. Fabien left me a message ensuring me that the job had been done right, and sure enough, things are now functioning beautifully. Companies and people aren't always perfect. What is important is a company that recognises when they could have done better, and therefore return to fix or improve the problem. The quality of Customer service shows the true colours of a company, and Bronson Johnson has proved themselves to me. I will be a loyal customer for yeas to come due to this experience, and will recomend them to friends/family who require services they offer. Thanks again Fabien!
Molly :)
- Approximate cost of services:
- $150.00
- Company Response
I would like to thank you Molly for pointing out a very important part of "Contractor" work....how does the company respond when things don't go perfectly. We pride ourselves on our customer service before during and after the job is completed. Your review highlighted how Bronson Johnson Seamless Eavestroughs responded to your situation. I am glad we were able to prove ourselves to you. Thank you , Fabien