- Approximate cost of services:
- $125.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
THANK YOU FOR YOUR REVIEW .
THANK YOU FOR YOUR REVIEW .
Thank you for your review .
Thank you for your review,
We strive to make all our customers happy and satisfied with the work we provide, however we apologize that you feel that standard was not achieved. Every story has two sides and it's only fair that I provide mine seeing as you're personally attacking my character and my company.
The blackmail and bullying you're referring to, is really greed on your part. That greed can make people have adverse reactions, as this review is something you considered 4 months after the project was only 90% completed. The incompletion being due to you signing a contract and not pertaining to it, putting a stop payment on the cheque (which is considered fraud and a criminal act), attacking and threatening me in your own home and me not wanting to provide anymore free extras . You suggested a third party mediator and my suggestion was a city inspector as a mediator who would inspect my work without bias from beginning to end.
If I had truly threatened to leave 3-5 days into the project, why would I have continued working on the jobsite for another month bringing the job to an almost full completion and send you a link for a review. The only point in time in which I stated I would be leaving is subsequent to you backing me against the wall, threatening and shouting profanity at me in front of all of my subcontractors. All of those subcontractors that I had previously done numerous jobs with, aside from one who I had hired due to my regular floor guy being unavailable. Who my labourers are in relation to me should be of no concern as the job was being done to code at all times.
Numerous times throughout the project, as you kept adding extras to be done (for free might I add), I had asked you to please read the contract (which is not a replica of the Home Depot contract) and the invoice which has the job description. If you had done so, many of these issues would not have risen.
We are a transparent company that has been around for 20 years providing great services to our customers through trust and liability. The allegations you make in this review are false and only have a hurtful intent. I have pictures , emails , text messages and documents to back up , picture of the work i provide for you are posted on this site . As for the availability of my licence and credentials, they are visibly posted on Trusted Pros for any browser to find with ease.
Here is the link (https://trustedpros.ca/company/aandr-renovations-inc)
Looking forward to your pictures and documentation .
Regards,
A and R Renovations.
Thank you for your review , hope to see you to the next project .
Thank you very much , we hope to see you to the next project .
Thanks Alex ! That is an awesome review. As promised on the initial quote - we are good guys who take our business and our client's homes seriously. We are so please we exceeded your expectations. Thank you for taking the time.
Have an amazing weekend!
Thank you for your review.
Hello Derek.
We greatly appreciate your kind words. It was a pleasure working with you and we truly do hope to hear from you again.
Cheers! Alex and the A & Renovation inc. Team.
Kitchen, main floor hardwood and main bathroom
Dear Paul ! Thank you for taking the time to leave us a review. We do our best to always provide excellent customer service and work quality and are pleased to hear that you are happy with the work done . Please keep us in mind for the future and thank you for your recommendation!
Thank you for the great review and trust in our work , it is a pleasure making a customer happy with our work , thank you again and see you at your next project .